LuckyStarCasino Terms & Conditions — Complete Rules

By using luckystarcasino's website or any of its associated services, you are deemed to have accepted these terms and conditions. This document constitutes a legally binding agreement between you and luckystarcasino.

These terms apply to Sports Betting, casino games, live dealer games, and all other services offered by luckystarcasino. If you do not agree to these terms, please discontinue use of our platform.

The following conditions must be met to open an account at luckystarcasino:

• You must be at least 18 years of age. Providing false information about your age is a serious violation.
• Each person may hold only one account. Multiple members of the same household may maintain separate accounts; however, if the same person opens multiple accounts using the same name, phone number, or bank account, all such accounts will be closed.
• All information provided at registration must be accurate and truthful.
• You are solely responsible for keeping your account password confidential. luckystarcasino will not be liable for any loss resulting from sharing your password with another person.

As part of the KYC (Know Your Customer) verification process, you may be asked to submit a copy of your National ID or passport along with proof of address. Withdrawals may be delayed until this process is complete.

Transactions on luckystarcasino are conducted in Bangladeshi Taka (BDT). Deposits and withdrawals are available via bKash, Nagad, Rocket, and bank transfer.

Deposit: The minimum deposit amount is ৳200. No deposit fees apply. Funds deposited via bKash and Nagad are typically credited to your balance instantly.

Withdrawal: The minimum withdrawal amount is ৳500. KYC verification must be completed before your first withdrawal. Withdrawals to bKash and Nagad are typically processed within 15–30 minutes. Bank transfers may take between 1 and 24 hours.

• Withdrawals can only be made via the same method used for the deposit.
• Direct withdrawal after a deposit is not permitted — at least one bet must be placed first.
• For suspicious financial transactions, luckystarcasino may request additional information for verification and temporarily place the payment on hold.

Luckystarcasino offers a variety of bonuses and promotions. Each offer carries its own terms, which should be read carefully before use.

Wagering Requirement: Bonus funds must be wagered a specified number of times before they can be withdrawn. For example, with a 100% bonus at 20x wagering, a ৳1,000 bonus would require ৳20,000 in bets.

• Two bonuses cannot be used simultaneously.
• Bonuses have an expiry date — any unused bonus will be forfeited once it expires.
• Bonus bets may not count — or may only partially count — in certain games. Please check the details of each individual offer.
• If bonus abuse is detected, the relevant bonus will be voided and, in some cases, the account may be suspended.

Specific rules apply to Sports Betting and casino games. luckystarcasino enforces these rules fairly and consistently for all players.

• Once a bet is confirmed, it cannot be cancelled unless the match or event itself is cancelled.
• If a technical error results in clearly abnormal odds being displayed, luckystarcasino reserves the right to void the affected bets.
• Participation in match-fixing or any form of fraudulent betting activity is strictly prohibited.
• Placing opposing bets on the same event across multiple accounts (arbitrage betting) is prohibited.

Casino games use an RNG (Random Number Generator) that is regularly audited by independent third-party auditors. Game outcomes are entirely random and cannot be predicted or manipulated by anyone.

Luckystarcasino believes that entertainment should be the core purpose of gaming. Problem gambling is a serious issue, and we are committed to helping prevent it.

• Any member can set their own daily, weekly, or monthly deposit limits at any time.
• A cooling-off period is available for a set duration — during which access to the platform will be restricted.
• A self-exclusion request will result in your account being blocked for a defined or indefinite period.

If you or someone you know may be struggling with a gaming addiction, visit our Help Center or Responsible Gaming page for information and support.

Luckystarcasino collects, stores, and uses your personal information solely for the purpose of providing its services. Please read our Privacy Policy for full details.

• Your personal information is never sold or shared with any third party.
• Financial transaction data is secured with SSL 256-bit encryption.
• Information submitted for KYC verification is retained in accordance with legal requirements.

Luckystarcasino may temporarily or permanently suspend your account in the following circumstances:

• Any breach of these terms, particularly providing false information regarding age.
• Operating multiple accounts or misusing bonuses.
• Suspicion of money laundering or any other illegal activity.
• Use of fraudulent payment methods.

You may close your account at any time. You will be given the opportunity to withdraw your remaining balance first (provided no bonus conditions are outstanding).

For any dispute or complaint, please contact the luckystarcasino support team first. Most issues can be resolved directly through discussion.

• An initial response will be provided within 7 business days of receiving your complaint.
• For complex cases, we aim to provide a resolution within a maximum of 30 business days.
• If the matter remains unresolved, you may escalate it to the relevant licensing authority.

Luckystarcasino may update these terms and conditions at any time. Members will be notified of significant changes via email or platform notifications.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend checking this page regularly.