Data Security
Luckystarcasino takes your personal information very seriously. On this page, we clearly explain what data we collect, why we collect it, and how your information is kept secure.
Key Security Information
Summary
Here's a quick overview of how luckystarcasino handles your information.
This Privacy Policy applies to all members using luckystarcasino's website and related services. By registering on or continuing to use our platform, you are considered to have accepted the terms of this policy.
Luckystarcasino believes privacy is a fundamental right. That's why we only collect information that is genuinely necessary to provide our services. Selling your data is not our business model — delivering the best gaming experience to you is.
If any part of this policy is unclear, feel free to reach out to our support team in Bengali.
Luckystarcasino collects two types of data — information you provide directly, and data generated automatically as you use the platform.
Information you provide directly:
| Data type | When It Is Collected |
|---|---|
| Name and date of birth | At the time of registration |
| Mobile number and email | During registration and communication |
| National ID or Passport | During KYC verification |
| BKash / Nagad / Bank Details | Payment Processing Time |
| Address | During KYC or Withdrawal |
Automatically collected information:
Collected information is used solely for the purposes listed below. Your consent will be obtained before it is used for anything else.
Your information is never shared with third parties for marketing or advertising purposes. If you'd prefer not to receive promotional communications from luckystarcasino, you can disable notifications in your account settings.
Luckystarcasino does not sell your personal information or share it with third parties without cause. However, data may be shared in the following limited circumstances:
All third parties we share data with are required to comply with our privacy standards. They may not use your information for their own purposes.
Luckystarcasino uses industry-standard technology to keep your data secure. Multiple layers of protection are in place so your information remains safe even if one layer is compromised.
Cookies are small data files stored on your device while you browse a website. luckystarcasino uses cookies to improve platform functionality and enhance the user experience.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.
Luckystarcasino does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations.
| Data type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | Minimum 7 years (legal requirement) |
| KYC Documents | 5 years after account closure |
| Login & Session Logs | 1 year |
| Betting History | While your account is active |
Luckystarcasino respects your control over your own data. Your key rights are outlined below:
To exercise any of these rights, please contact our support team.
Luckystarcasino strictly prohibits users under the age of 18. Minors are not permitted on the platform, and we take active measures to enforce this.
If you suspect someone you know is using this platform while concealing their age, please let us know.
Luckystarcasino may update this Privacy Policy at any time. You will be notified of significant changes via your registered email or platform notifications.
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.
For any privacy-related questions or requests, contact our support team in Bengali: support@luckystarcasino.pro
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